Description

Genex Service LLC


Diagnostic Scheduling Coordinator

US--Remote

Job ID: 26-18595
Type: Regular Full-Time
# of Openings: 1
Category: Customer Service & Support
Mitchell International, Inc.

Overview

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth. Be part of a team that makes a real difference.

Responsibilities

At Enlyte, we connect injured workers with quality healthcare through our innovative networks and solutions. Our Specialty Networks team plays a crucial role in ensuring timely access to specialized care that helps patients recover and return to work. We're seeking a detail-oriented Scheduling Coordinator to serve as the vital connection point between injured workers, healthcare specialists, employers, and insurance partners. In this pivotal role, you'll orchestrate seamless scheduling experiences that support optimal outcomes in the workers' compensation ecosystem.

Schedule & Work Environment

• 100% Remote 
• Full-time position, Monday through Friday
• 8-5 EST or 9-6 EST

Core Responsibilities

• Care Coordination: Schedule timely specialty medical services for injured workers, ensuring appropriate matching of patient needs with provider expertise
• Stakeholder Communication: Facilitate clear communication between insurance carriers, provider offices, attorney offices, and injured workers throughout the scheduling process
• Service Excellence: Deliver exceptional customer service to all parties while navigating complex scheduling requirements and authorization processes
• Documentation Precision: Maintain comprehensive and accurate records of all scheduling activities within Enlyte's systems, supporting seamless claims processing
• Compliance Adherence: Ensure all scheduling follows established protocols, authorization requirements, and regulatory guidelines
• Issue Resolution: Proactively identify and resolve scheduling conflicts, authorization issues, and client concerns to maintain service continuity

Qualifications

High School Diploma or equivalent required

2+ years of experience in healthcare scheduling, workers' compensation administration, or related fields

Exceptional verbal and written communication abilities, with a talent for explaining complex processes clearly

Outstanding organizational skills with the ability to prioritize competing demands in a fast-paced environment

Proficiency with scheduling systems, claims management software, and MS Office applications

Meticulous attention to detail with a commitment to accuracy and data integrity

Demonstrated ability to manage stress and solve problems efficiently

Experience working collaboratively across multiple departments or stakeholder groups

 

Salary:

PI281646925